“I am always prepared and readily available on all communication fronts, qualities that are valued. My focus, even in this digital age, is on voice-to-voice communication. When an issue arises, I don’t rely strictly on e-mail to another party. I get them on the phone to get issues resolved ASAP. Picking up the phone may be an ‘old school’ concept to some, but it is one that will always be ‘on trend’ in the ever-changing world of real estate.”