Revamped mailrooms invite residents to mix, mingle and sort mail.
The WORKSHOP | studio Multifamily Development Resident Boutique Mailroom
The Mill Old Town in historic Lewisville, Texas

As apartment units trend smaller in urban areas, one of the emerging realities of “living small” has been the rapidly growing mailroom, combined with consumer trends toward e-commerce.

WORKSHOP | studio, a Dallas-based design firm specializing in multifamily developments nationwide, is addressing residents’ increasing shipment needs and turning properties’ mail rooms into an amenity reminiscent of a small-town post office or a boutique hotel lobby. At The Mill Old Town in historic Lewisville, Texas, the team designed a 915-square-foot space that includes 250 mailboxes, 64 package lockers, and a secure oversize package room. The main mail room is outfitted with velvet-upholstered banquette seating, laptop tables and moody finishes.

“Emerging as the new hybrid hub for coworking, a rideshare lounge, and simply a well-designed place you may run into a neighbor, designers are putting more thought into the design of the once drab mailroom,” says Julia Lauve, cofounder of WORKSHOP | studio.