Sample Course Outline for Code of Ethics Continuing Education

Following is a sample course outline for a Code of Ethics Continuing Education course. This outline is a very general topical outline and not a detailed outline which might be constructed to conduct a complete course. Approximate time frames for topics are noted. This sample course outline is designed as a course approximately 3 hours in length, with two ten minute breaks, or a total instructional time of approximately 2 hours and 30 minutes.

Sample Topical Outline for REALTORS® Code of Ethics Training

I. Welcome and Introductions/Icebreaker Exercise

5 minutes

II. Concepts of the Preamble of the Code of Ethics

10 minutes

III. Due Process and Code Enforcement

10 minutes

IV. Professional Standards Enforcement and Resolution Processes

A. The Two Functions of the Board/Association in Professional Standards Matters
    1. Ethics
    2. Arbitration

B. The Difference Between Ethics and Arbitration

C. The Processing of an Ethics Complaint
    1. The Grievance Committee: Function and purpose
    2. The Professional Standards Committee: Function and purpose

D. The Processing of an Arbitration Claim
    1. The Grievance Committee: Function and purpose
    2. The Professional Standards/Arbitration Committee: Function and purpose

E. Discipline in Ethics Cases

10 minutes

V. Exercises and Cases on the Code of Ethics

A. Article 1 and Related Standards of Practice
B. Article 1 case study

10 minutes
10 minutes

Break

10 minutes

C. Article 2 and related Standards of Practice
D. Article 2 case study
E. Article 3 and related Standards of Practice
F. Article 11 and related Standards of Practice
G. Article 11 case study

10 minutes
10 minutes
10 minutes
10 minutes
10 minutes

Break

10 minutes

H. Article 16 and related Standards of Practice
I. Two case studies on Article 16

10 minutes
20 minutes

VI. Pathways to Professionalism & Marketing the Code of Ethics

A. How do you use the Code of Ethics in your business?
B. When do you look to the Code of Ethics for guidance?
C. How do you promote your ethical duties as a real estate professional to consumers?
D. Pathways to Professionalism
E. Case studies

10 minutes

VII. Conclusion

5 minutes

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